Privacy Policy

Last Updated:12/09/2024

At Luxury Alterations, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect any personal information that you provide to us when you use our website, book a consultation, or submit inquiries through our services, including via Google Ads lead forms.

1. Information We Collect

We may collect and process the following personal information:

  • Personal Identification Information: Name, email address, phone number, postal address, and other information you provide when booking a consultation or filling out forms on our website.
  • Booking Details: Wedding date, preferred appointment time, type of dress, and other related details necessary to provide our bridal alteration services.
  • Technical Information: IP address, browser type, operating system, and other details collected via cookies to improve website functionality and user experience.

2. How We Use Your Information

We collect your personal information to provide and improve our services. This includes:

  • Fulfilling Requests and Providing Services: To contact you and schedule bridal alteration consultations, respond to your inquiries, and provide you with services related to bridal and high-end clothing alterations.
  • Marketing & Promotional Communication: If you have opted in, we may use your contact information to send you promotions, updates, or special offers. You can opt out of these communications at any time.
  • Improving Website Experience: To analyze how visitors use our website and improve user experience, we may use cookies or similar tracking technologies.

3. Sharing Your Information

We respect your privacy and will never sell or rent your personal information to third parties. However, we may share your data with trusted third parties, including:

  • Service Providers: Partners who help us provide our services (e.g., website hosting, customer service platforms). These third parties will only have access to your data as necessary to perform their services.
  • Legal Requirements: We may disclose your personal information if required by law or to protect the rights, property, or safety of our business or others.

4. How We Protect Your Information

We are committed to ensuring that your information is secure. We have implemented appropriate physical, technical, and administrative security measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

Under applicable data protection laws (such as the General Data Protection Regulation (GDPR)), you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data in certain circumstances.
  • Restriction of Processing: Request that we limit the way we use your data.
  • Data Portability: Request the transfer of your data to another service provider.
  • Withdraw Consent: You may withdraw your consent to our use of your personal data at any time.

To exercise these rights, please contact us using the information provided below.

6. Cookies

Our website uses cookies to enhance the user experience. Cookies are small data files stored on your device that help us improve website performance, analyze traffic, and deliver personalized content. You can control how cookies are used by adjusting your browser settings.

For more information on cookies and how we use them, please see our Cookie Policy.

7. Third-Party Links

Our website may contain links to other websites of interest. Once you use these links to leave our site, please note that we do not have control over those external websites. We are not responsible for the privacy practices of third-party sites. We encourage you to read the privacy policies of any site you visit.

8. Data Retention

We will retain your personal information for as long as necessary to provide you with services or as required by applicable laws. Once the data is no longer needed, it will be securely deleted or anonymized.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the “Last Updated” date accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the personal data we hold about you, please contact us at:

By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.